K.Nichole Hair Policy

ALL SALES ARE FINAL

NO REFUNDS OR EXCHANGES 

PROCESSING TIMES 1-3 BUSINESS DAYS 

SHIPPING TIME 2-3 BUSINESS DAYS (processing times are not included in SHIPPING TIME)

 

PLEASE BE ADVISED, IF IT IS NOT ON HAND THE SHIPPING SELECTED AT CHECKOUT, IS HOW FAST YOU WILL RECEIVE IT FROM PPT HEADQUARTERS.

In regards to 32”+ hair, long length wigs are hand crafted in many countries over and are made to order. With that being said, shipping is 4-7 business days depending on length, type of lace, and texture.

Please ensure that you are able to wait the designated time period for your order and that it aligns with your plans for your intended hairstyle. We will not able to accommodate last minute plans, so it is imperative that you plan within a time frame that best suits your needs. 

Unless 7 business days have passed, which is the amount of time you agreed to wait before placing an order, we would greatly appreciate if you refrained from reaching out for tracking numbers and overall status of your order. Tracking numbers are automatically sent to the contact method that is put on file as soon as they are issued to your order.

 

Direct USPS , FEDEX , or DHL signature for your package is optional but HIGHLY recommended if you live in a high risk area. If the signature is not added then there will be no signature required upon delivery. K.NICHOLE HAIR IS NOT responsible for any lost or stolen packages.

SALES

 

During sales, there is an influx of orders, which increases processing time by up to 5 days. Please keep this in mind when ordering during sales. All orders placed during major sales, Black Friday, Relaunch Sales, Clearance Wig Sales etc., will not be available for immediate pickup. They will have to undergo to full processing time in order to be fulfilled.